After you have placed your order you will receive instant email notification detailing the items you have purchased, the amount paid, shipping and billing addresses.
After your order has been placed, picked and packed, you will receive an email notification advising you that your order has been shipped. This email will contain your tracking information.
For metro areas our delivery time frame is 1 - 3 business days. For regional areas our delivery time frame is 3 - 5 business days. For remote locations our delivery time frame is 7 - 14 business days.
We do not deliver to PO boxes, parcel lockers, private mail bags (PMBs) or locked bags.
Once your order is placed, we cannot make any item or detail changes, so please ensure your details are correct upon checkout. If you need to cancel your order, please contact us so we can assist you further.
We use multiple carriers to deliver our online orders. Subject to the size of your order, it will be shipped with one or more of the below
Allied Express Australia Post Couriers Please MeeMeep TNT Express