Returns & Refunds
Refund and Returns
Your satisfaction is our first priority at WeldConnect . If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. Please note that all refunds will incur a 4% surcharge for restocking and administrative fees. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
To return an item, please send it to:
WeldConnect Group Pty Ltd
GPO Box 972
Wynnum Qld 4178
And also include the following information:
• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.